Family Tree Maker for Mac 2. Imagine one version of your family tree that you can update from anywhere and always know you're accessing or sharing the very latest. New Family Tree Maker for Mac 2 with TreeSync allows you to easily update your tree online from your desktop, your laptop, even your iPhone or iPad — and then simply click to sync so your tree is always up to. MacFamilyTree 9 - Genealogy for Mac. Discover and experience your personal family history, explore your origins, your ancestors, and how your family has evolved over the course of time. MacFamilyTree 9 offers you a wide range of options to capture and visualize your family history. Search the free FamilySearch archive, which contains billions.
Family Tree Maker for Mac - by Ancestry Review by Beachlyn, Oct 6, 2017
Another rip off! I owned Family Tree Maker for Mac 2 in 2012. I bought it because I was tired of manually updating my great Reunion program from my online Ancestry Tree. I found that FT worked well syncing on fairly small trees, but my two large trees were badly damaged. The sync caused the transfer of records to duplicate each record to sometime duplicate as many as 75 extras for every document. It took me 7 months, and a lot of work to repair those trees. I figured now, almost 8 years later, they’d finally have their act together. I have tried multiple syncs (again on only 2 small trees, thank goodness) and still NO Media transfer whatsoever! After spending 20 minutes typing back and forth with a tech who I was never sure was actually there, I was told to contact them during non peak hours from 5:00 AM-11:00 AM! I subscribe to several genealogy services. I’ve never seen one that doesn’t phone number for a live body!
Biggest Pro: syncing
Biggest Con: syncing and no tech support whatsoever
Family Tree Maker 2017 for Mac won't load or continually crashes. What can I do?
If you are having problems with Family Tree Maker not loading or crashing, please see the articles and steps outlined below to help resolve this issue.
- If possible we recommend creating a backup of your file before continuing in with any of these processes.
- Ensure that your system meets the requirements for Family Tree Maker 2017 (click here). You can check your OS X version and processor type by following the instructions found here.
- Many of the steps listed below will recommend uninstalling Family Tree Maker. Instructions for uninstalling Family Tree Maker can be found click here.
If you meet the system requirements and are still experiencing issues with Family Tree Maker not loading or crashing, please see the different sections listed below for more troubleshooting options.
This article discusses the following:
- Confirm OS X is up to date
- Confirm Family Tree Maker is up to date
- Start your computer in Safe Mode
- Repair disk permissions
- Create a new user
Confirm OS X is up to date
If OS X is not up to date, Family Tree Maker may not work properly. Please confirm your system is up-to-date and if necessary download and install any updates by following the instructions linked from Apple below.
Confirm Family Tree Maker is up to date
Periodically, we release version updates for Family Tree Maker that fix various software bugs and issues. Installing these updates can often times resolve issues you may be experiencing.
We currently have a free update available for FTM 2017 that is considered an optional update - but is strongly recommended for Mac users, especially if they use any of the features that connect with FamilySearch. To get the free update for FTM 2017, please click here.
Start your computer in Safe Mode
When your Mac starts up, many basic system processes, antivirus software, system utilities, plugins, and other software load as well. These applications and services can sometimes cause interference when installing or running programs. Starting your Mac in Safe Mode starts Mac OS X with a minimal set of programs and can help troubleshoot many issues.
Following the link below, please restart your Mac in Safe Mode, then uninstall and reinstall Family Tree Maker and see if you are still experiencing issues.
Repair disk permissions
All programs, folders, and documents on your Mac are assigned access privileges, or permissions, that are usually automatically managed. However, if these permissions change, your Mac and programs installed to it may not work properly. Repairing permissions can potentially resolve this.
More information regarding repairing disk permissions can be found from the link below.
With OS X 10.2 or later, permissions can be repaired using the Disk Utility. Please follow the steps below to begin the permissions repair process.
From the Finder:
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- Uninstall Family Tree Maker per the instructions linked at the beginning of this article.
- Open the Utilities window by pressing Shift-Command-U on your keyboard.
- You can also open the Utilities folder by clicking the Go menu and selecting Utilities.
- From the Utilities window, find and double-click the icon for Disk Utility.
- Select Macintosh HD (or the name of your startup disk) from the drives listed on the left.
- Click the Repair Disk Permissions button to begin the permissions repair process.
- Once this process has completed, please click the Disk Utility menu and select Quit.
- Restart your Mac and then reinstall Family Tree Maker and see if you are still experiencing issues.
Create a new user profile
It could also be that the OS X user account you are currently sign in as has become corrupt and isn’t allowing Family Tree Maker or services Family Tree Maker relies on to operate properly. By uninstalling Family Tree Maker, creating a new user account, and then reinstalling Family Tree Maker under this new user, you can confirm if this is the cause of your issue. Please follow the steps outlined below.
After uninstalling Family Tree Maker from your current user:
- Create a new administrator user account for your Mac named Test. For help regarding this, please see the Apple help article listed below for the version of OS X you are using.
OS X 10.5 (Leopard)
http://support.apple.com/kb/PH6318
OS X 10.6 (Snow Leopard)
http://support.apple.com/kb/PH6651
OS X 10.7 (Lion)
http://support.apple.com/kb/PH4600
OS X 10.8 (Mountain Lion)
http://support.apple.com/kb/PH11468
OS X 10.9 (Mavericks)
http://support.apple.com/kb/VI32
2. After creating a new user account, click the Apple menu in and select Log Out (your username)…
- Select Test from the list of users and wait for the computer to sign onto this account.
- Reinstall Family Tree Maker under this account and check if you are still experiencing issues.
If Family Tree Maker opens under this user account, please restore the file you backed up earlier and check if you are still having issues with the program crashing..
If Family Tree Maker doesn’t crash, you may want to transfer your information from your other User Account to this Test account and remove your old account. For help with this process, you will need to contact Apple Support.
Family Tree Builder Mac
After completing the steps above, Family Tree maker still crashes. What can I do?
Family Tree Program For Mac Free Download
If Family Tree Maker continues to not load or crash after completing the troubleshooting steps above, please contact Technical Support Team by clicking here. There may be other troubleshooting we can offer. It may also be necessary to have a computer technician examine your computer.